Privacy Policy

01Introduction

This Privacy Policy explains how Airtex UK Limited (“we”, “us” or “our”) collects, uses, stores and protects the personal data of visitors to this website and of the customers, suppliers and business contacts we work with.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02Who We Are

Airtex UK Limited is the data controller responsible for your personal data. We are a company registered in England and Wales.

03Information We Collect

We may collect and process the following categories of personal data:

• Contact details — such as your name, job title, company name, email address, telephone number and business address, where you provide them to us (for example, when making an enquiry).
• Correspondence — the content of any messages you send us and records of our communications with you.
• Technical data — such as your IP address, browser type, device information and pages visited, collected automatically when you use our website.
• Usage data — information about how you interact with our website, gathered through cookies and similar technologies.

04How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide the information or services you request.
• To manage our relationship with you as a customer, supplier or business partner.
• To operate, maintain and improve our website and services.
• To send you relevant business communications where we have a lawful basis to do so.
• To comply with our legal, regulatory and contractual obligations.

05Lawful Basis for Processing

We only process your personal data where we have a lawful basis to do so. Depending on the circumstances, this may be:

• Consent — where you have given us clear consent to process your data for a specific purpose.
• Contract — where processing is necessary to enter into or perform a contract with you.
• Legal obligation — where we need to process your data to comply with the law.
• Legitimate interests — where processing is necessary for our legitimate business interests and does not override your rights and freedoms.

06Cookies

Our website uses cookies and similar technologies to function correctly and to help us understand how the site is used. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

07Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Service providers who support our website, IT systems and business operations.
• Professional advisers such as accountants, auditors and legal advisers.
• Regulatory bodies, law enforcement or other authorities where required by law.

Where we share data with third parties, we require them to keep it secure and to use it only for the purposes we specify.

08International Transfers

Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK data protection law, such as adequacy regulations or standard contractual clauses.

09Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When personal data is no longer required, we securely delete or anonymise it.

10Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. While we take reasonable steps to safeguard your information, no method of transmission over the internet is completely secure.

11Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• The right to be informed about how we use your data.
• The right of access to the personal data we hold about you.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure of your data in certain circumstances.
• The right to restrict processing of your data in certain circumstances.
• The right to data portability.
• The right to object to processing based on legitimate interests or direct marketing.
• Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us at info@airtexuk.com. We will respond to your request within one month.

12Complaints

If you have any concerns about how we handle your personal data, we would encourage you to contact us first so we can address them. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page and apply from the date of publication.

14Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@airtexuk.com.